âEast is East and West is West and bad that I chose ..â – Bob Hope sings Buttons and Bows.
As I type this I have just walked into my house after playing my new favorite road game, which closed road sign should I ignore to finally get home.
It is often comical to see drivers turn around and look puzzled as to which route they could possibly take to reach their destinations. If an out-of-town or out-of-state driver is seen, there seems to be a comedic side to it all.
The three-point bend has never been such a popular driving maneuver in the city. I’ve seen traffic jams with four to five cars trying to see which closed road is actually passable until the end of the line. I think people are paying just as much attention to these signs as they are to some of the COVID warnings at this point. If it was a video game, it would be Pac-Man meets Frogger!
The pattern that I have observed on a daily basis as a resident of the area is that a road is closed if it is under construction at that time, if it was worked last week, or if it could be worked during the week. next.
Seems to have been a bad week for convenience issues for me. Not only do I have to avoid road craters and those grated, grooved pre-paved pathways, but getting my prescription drugs from Walgreens has been virtually impossible for the past few days.
My problem really started almost a year ago when the 10th Street Walgreens pharmacy ran out of prescriptions. I had to pick it up from the Holmans Lane pharmacy. I was okay with having to do this once.
Since that time, I’ve been playing a little drugstore roulette game to find out when a prescription is due and which store will fill it. I live a few blocks from Spring Street Walgreens. I live across town from Holmans Lane.
After several months and calls and discussions with my doctor’s office on two occasions and with the two pharmacists; this one thing is still going on because last week I went to pick up my monthly prescription from the Spring Street pharmacy to be informed that I had to go to Holmans Lane.
Just for clarity, last month he was waiting for me at the Spring Street store.
The next day, which was Tuesday, of this week, I actually crossed over and survived the trip through the closed street plan from Jeffersonville to the Holmans Lane Pharmacy. Apparently, it was the same for about 25 other customers of the Walgreens Pharmacy at the same time. Funny how you get to know people who are in line for forty-five minutes or more for a simple task that once took less than five minutes or maybe 10 on a bad day.
A man was working on the third shift and had come to the 24 hour pharmacy to find that they were no longer working at 24 hours but were now closing at 6 pm. does not go well.
Another lady standing in front of me came over from Amazon at lunchtime. After waiting forty-five minutes, no prescription was ready for her and her wasted time was wasted.
Everyone had a story and none were going to have a happy ending. Some had to pick up children from daycare or school. Some were missing or late for work. Guess it wasn’t what my dad used to call the line he stood in at Churchill Downs after winning a race and cashing a ticket, The Smiling Line!
From what I can understand, this Walgreens problem goes deep below the surface. According to an article I read and published in Retail Line, Walgreens asked a consulting firm to understand why pharmacists at Walgreen are stressed and unhappy at work.
Columnists referenced a New York Times article that the consulting firm found pharmacists were overworked, overworked and often ignored the protocols / procedures required to meet the company’s metrics and expectations. According to the New York Times article, the director of that division asked the consultants to remove this finding before the completed consultation report was made public.
It is said in the streets that a group of unionized pharmacists and pharmacy technicians have simply given up on the issue. And to make matters worse, the articles point out that the same underlying conditions exist to varying degrees with other large retail pharmacies.
The bottom line for locals in our town is that if you can possibly get to the Walgreens Pharmacy while browsing the maze of streets in Jeffersonville, expect to stand in line for an hour or more to collect your routine monthly prescriptions. . I know that is how I personally spent this last Tuesday afternoon. To accompany the road closed on an adjacent street, a Walgreens 10th / Spring Street pharmacy sign had a familiar refrain with the sign on its door – pharmacy closed!
Lindon Dodd is a freelance writer who can be contacted at [email protected]